Billing Inquiries
Need help? Contact our billing support team for assistance with any questions or concerns.
Billing Inquiry Form
Contact Information
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Top Billing Questions
How much do I owe?
You will receive a statement from us once your insurance has paid its portion, denied the charges or has taken too long to process your claim.
How can I obtain a copy of my bill?
Please contact the billing office at 651-352-6351 and we will be happy to send you a copy of your itemized bill.
When is authorization, notification and/or pre-certification necessary?
You should always contact your insurer prior to receiving services to see if authorization or prior approval is necessary. If the situation is life threatening, you or a family member can contact your insurance within 24 hours of the visit or admission. If pre-certification is required and you or your physician do not take steps to ensure that authorization is obtained, reduced benefits or the denial of your entire claim by your insurance company is possible.
Do you accept credit cards, and can I pay online?
Yes. We accept MasterCard, Visa, American Express and Discover. Click here to pay your bill online.
What if I have questions?
You can call the billing office at 651-352-6351 Monday through Friday from 8:00 a.m. until 4:00 p.m. or email [email protected]
Does The Valley Hospital participate with my health plan?
Call your insurer directly to verify how your plan will consider services at Associated Nephrology Consultants as some plans impose limitations even when the provider is participating.
What do I do if I am unable to pay my bill?
Please contact the billing office at 651-352-6351 and we will be happy to discuss with you the options that are available and or make arrangements for a payment plan.
Do you offer payment plans?
Yes. To arrange a payment plan or obtain more information, please contact our billing office at 651-352-6351.
